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DEFINING INSIGHTS

Top 10 Free Sales Force Applications for Your Business

Thursday, August 6, 2009 by Matt Epstein
Recently I visited the doctor for a single respiratory CT scan in which AFTER insurance I ended up paying close to $1,500. Upon seeing the exorbitant bill I headed straight to the nearest Mc Donald in an attempt to convince myself that ordering from the “Dollar Menu” could be a long term strategy to help me subsidize the 10 costly X-Rays (I think it’d have been cheaper for them to simply open my chest and take a look rather than spend 30 seconds photographing my lungs).

During the car ride home, in which I ate all of my fries before reaching the front doorstep, something dawned on me. As I attempted in vain to wipe the french-fry grease from my hands I came to the realization that when you combine something that’s good AND cheap it can make anyone’s day better.  Granted my cholesterol/MSG high only lasted for but a moment, I decided in the spirit of giving I’d share the same free and good satisfaction with those of you in the blogosphere.

As every aspect of business slowly moves into the clouds, businesses have been turning to website integration platforms such as SalesForce.com. Many businesses are unaware of the Sales Force app exchange, and those who are often times don’t realize there are a plethora (I’ve been dying to use that word) of extremely useful and FREE applications that help to make Sales Force a complete online marketing and sales tool.

So on behalf of myself and Definition 6, an interactive media agency in Atlanta, I present you with the top 10 FREE Sales Force applications that every business can benefit from. In no particular order;
  1. SalesView:
Of all the free Apps on the exchange list, Sales View may be perhaps the most valuable for your sales team. This App which was built specifically for Sales Force allows your sales team to instantly tap into a plethora (that’s twice now if I use the word one more time I own it) of sales resources such as Hoover's, D&B, Reuters, Jigsaw, NetProspex, LinkedIn, Twitter and Facebook to get all they’d ever need to know about a potential client. 
 

Losing hours of time inputting contacts from e-mails and web-leads? With Contact Capture simply highlight the contacts information in an e-mail or on a website and Contact Capture automatically inputs the necessary contact information in Sales Force.

3. Google Web Analytics: 

Currently using google analytics to analyze your website? This free App allows you to track web page visits, browser capability, average visit time, and much more right from your dashboard. This is the perfect tool for any SalesForce user who also does work with their businesses search engine optimization and websight design.
 
I think every sales person and executive has been frustrated at one point or another in their sales force experience by running into the issue of duplicate leads. End the frustration with this nifty App that scans your entire SalesForce database and removes duplicate leads.
 
This free Skype application provides seamless Skype integration into Salesforce application.
 
6. SalesForce for iPhone:

Personally, I’ve never been cool enough to own an I-Phone, but for those of you that are this is a great App that allows you to instantly pull up SalesForce.com and log in to your account on your iPhone. Currently the I-Phone is the only smart phone with free SalesForce access (Blackberry charges). This one will most likely be a big hit in interactive agencies.

7.Form Factory Quotes & Invoices

A great application software development, I’ll use the Apps own description “FormFactory generates business forms including quotes, proposals, invoices, and packing slips. Documents can be delivered as live web forms, PDF or HTML files, and Microsoft Word. Create professional quality forms for free without leaving salesforce!”
 
8.Auto Complete Lookup: 

Granted this App will not triple your revenue, however it will make it much easier for your employees to instantly find the information they are looking for. This quick script creates a Google-type search interface in which typing a few letters into the search box provides you with options of the closest matches.
 
9. E-Mail Auto Complete

This nifty light-weight App provides you with access to all your contacts directly from the Salesforce Email page. Provides you with similar functionality to that of the auto complete search.
 
10. Mass Transfer Contacts:

If only someone had written this top 10 list before me I would have not had to spend 8 hours moving one of my sales reps contacts to another sales reps contact after the previous one left.  This app allows you to instantly shift all contact ownership from one sales person to another, a great tool for anyone using sales force for email marketing.

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