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DEFINING INSIGHTS

A New Perspective on Subject Line Design

Wednesday, January 14, 2009 by Michael Kogon

Account Coordinator, Jeremy Bromwell, recently came across new research from Epsilon Strategic Services  which reveals that character length is not the only important item to consider when you are designing your email subject line for any permission based email marketing campaign.

Marketers spend significant time developing the email creative however most do not devote enough time to subject line strategy and development.  Many would argue that the subject line is the most important factor in overall response rate -- and that the subject line extends beyone the open to click-thru rate.  With the subject line being the initial piece of information subscribers see in their inbox (verses the well developed creative) marketers should re-think the relationship between the subject line length (SLL) and email performance.

Key points from Jeremy's article:

  1. the combination of SLL and content is what drives higher open & click rates
  2. 57% of U.S. email recipience will open an email based on their relationship with the sender andn the first 38-47 characters.
  3. standards to keep in mind include front-loading your subject lines with the most important information, keep the subject line short to convey your message, use longer subject lines when there is a compelling reason to...and always test!

There are many important things to consider when developing the subject line strategy beyond length.  Split or multi-variate subject line testing should always be placed into the project schedule to maximize the ROI of the campaign.  Keep in mind personalization, especially beyond just name, is another best practice to consider when appropriate in the subject line and body of the email and increases subscriber engagement.

Definition 6 is a leading interactive agency in Atlanta serving many of our clients with the best and most effective email marketing strategies.

Developing Effective Affiliate Polices

Tuesday, December 30, 2008 by Michael Kogon

Definition 6 Technical Project Manager, Mike Reese, delivered an article presentation on developing effective affiliate polices.  Affiliate policies can be an extremely lucrative supplement to your standard marketing practices while at the same time they can also be harmful.  Without an explicit set of policies and rules to govern affiliate programs, you may find your company being misrepresented thus driving down revenue and reputation.

We recently encountered an issue involving an affiliate that simply wasn’t playing nice. The result of this was diminished reputation and poor conversion performance. This affiliate was including my client’s website in “adware” distributed to its users, thus creating a spike in visits and reducing conversions. These users were being displayed the client’s website either unknowingly or without requesting it. This is a simple case of increased traffic not always being a good thing. Revenue generation is the key for any company, so if increased traffic is not contributing to that number is it really worth it?  And where exactly are the users coming from?  By setting guidelines, and enforcing them, you can ensure your reputation is being upheld and your own marketing message is not being diluted.

Mike closed with three final points:
1. Know your affiliates – conduct thorough research to better understand your affiliates marketing practices as well as how they intend to utilize your band and marketing messages.
2. Maintain a consistent message – your new email campaign utilizing the latest promotional offers will only serve as a point of confusion if your licensed affiliate is using last year’s campaign information
3. Enforcement – policies and regulations can only go so far.  You have to be prepared to make immediate concise action against affiliates that have broken the rules.  The quickest way to destroy your marketing message is to allow affiliate companies to continue their illegal or ill-advised practices.

You can read the article in its entirety at: http://www.websitemagazine.com/content/blogs/posts/articles/Developing_Effective_Affiliate_Policies.aspx

Definition 6 is a leading interactive agency delivering comprehensive solutions focused on solving real business problems through analysis, strategic vision, innovation, and technical competency.  Contact us today to find out how we can help you with all of your email marketing efforts.

Interactive Advertising Holding Our Own

Tuesday, December 9, 2008 by Michael Kogon
The best part of having an Interactive Advertising Agency is seeing how leading edge thinking evolves and grows. Years ago we would just talk about eMail Marketing, Search Engine Optimization Consulting, Website Development and hosting services. That was it and then the crash of 2001 came along and Interactive Advertising Agency life became harder and many companies went out of business. If the last two days are any indication of things to come, interactive advertising is going to only become stronger in the next 18 months. Take a look at this chart from Media Daily News:

ZenithOptimedia, GroupM Forecast U.S., Worldwide Ad Recession In 2009

 

 

2008

2009

2010

2011

ZenithOptimedia

 

 

 

 

U.S.

-3.8%

-6.2%

+2.1%

+2.8%

Worldwide

+1.3%

-0.2%

+5.5%

+5.8%

 

 

 

 

 

GroupM

 

 

 

 

U.S.

+0.3%

-3.2%

NA

NA

Worldwide

+2.6%

-0.2%

NA

NA


Who would want to be in the traditional adverting and media business next year?  Not me, and not because traditional isn't important and can't help brands, but compared to Interactive Advertising - look at this chart from Online Media Daily:

Share Of Worldwide Ad Spending By Medium

 

2007

2008

2009

2010

2011

Newspapers

27.1

25.4

23.8

22.3

21.2

Magazines

12.0

11.5

11.2

10.7

10.4

Television

37.3

38.0

38.3

38.5

38.5

Radio

8.0

7.6

7.1

6.9

6.7

Cinema

0.5

0.5

0.5

0.6

0.6

Outdoor

6.5

6.7

6.9

7.0

7.1

Internet

8.6

10.3

12.1

13.9

15.6

Source: ZenithOptimedia


Next year Interactive Adversing will exceed Outdoor, Radio, Magazine and I personally believe by 2011 will be equal to newspaper even if  others don't yet. Look for our upcoming posts on some rapid start programs on how to get involved in Interactive Advertising solutions for 2009.

Quick Win Offerings in a Turbulent Economy

Wednesday, December 3, 2008 by Michael Kogon

Nearly across the board companies are lowering their spending or holding off on marketing and IT projects given the state of the economy.  You still have a need to market, drive sales, lower costs, and generate revenue using things like interactive marketing solutions, perhaps even more so now.

Read through our daily blog posts to learn how Definition 6, a leading interactive agency, can help identify smaller, lower cost solutions that can be delivered quickly and efficiently.  Below are example offerings (bucketed into revenue creation, growing market share and reducing IT costs) that we bring to our clients in an overall turbulent economy. Most solutions can be up and running in under 2 weeks:

Sales - Revenue Creation
• Mobile Sites
• Site Search
• Desktop and Web widgets
• Rapid SEO
• Email Marketing
• Web Analytics

Marketing - Growing Market Share
• Social Networking
• Mobile Sites
• Blogging
• SMS Campaigns

IT - Reducing Costs
• Offshore IT Solutions
• SaaS Infrastructure Workshop
• Hosted SharePoint
• Web Content Management
• Managed Services

The Digital Revolution

Wednesday, October 29, 2008 by Michael Kogon

Jeremy Bromwell, a Definition 6 Account Coordinator, reported on an article he recently read in ADWEEK...

Web 2.0 technologies destroy the ability of image-based advertising to control product perception.  Interactive ad agencies must refocus and redefine traditional strategies for success in the online space.

Jeremy covered a few points from the article:

1. Traditional Ads lead to search traffic - not directly to purchase for many users.
2. Information comes from many sources beyond the "official" brand/product website with a large number of forums, blogs, and other shopping portal sites.
3. Products judged by objective standards, particularly, can be threatened by informed digital consumers.

Jeremy's concluding thoughts to the group were that social media and consumer reviews are an important component of your interactive strategy beyond email and web analytics.  This is a great avenue to leverage our expertise in the interactive space to help our customers.  The full article can be viewed at: http://www.adweek.com/aw/content_display/community/columns/other-columns/e3icaabfeb875c91a9eded38a30d7566be6

 
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