Account Coordinator Jeremy Bromwell speaks out about Social Media:

As we settle into 2009 it is extremely important to stay in tune with market conditions.  Social media is expected to see significant growth as an interactive channel largely as a result of our economic reality.  Earlier this week Erik Qualman at Search Engine Watch published an article with his predictions for social media in 2009.  Here are a few highlights from the article:

1. Social Media will continue growing, Business Networks will surge, Free Services will become defunct, Traditional broadcast television moves online, Social Media will change real world behavior, More Social Media searches for Products and Services, and Marketing Budgets will Continue Shrinking
2. If your business or service does not currently have a presence in the social media space, now is the time.
3. When considering your social media presence, consider the goals.  Many times the success metrics for social media are different than other channels.  The focus for most brands should be brand engagement and awareness.  The primary goals of social media, in my opinion, are viral distribution of your marketing message and to remain top of mind for your audience.  If you can achieve this you will ensure that your brand stays in the buyers evoked set and has a higher propensity to purchase YOUR product/service.
4. Mobile devices will be the primary way people access social networks and tools. 

In summary, companies that are not leveraging this relatively low cost channel will be left behind as more and more users adopt social media.  Developing a solid social media plan is a great place to start and is something that can be accomplished in a relatively short period of time for a low cost this quarter and can then be executed for the rest of 2009.  Additionally, a study conducted by the Kelsey Group and ConStat shows that the percentage of mobile phone users who said they accessed social network sites from their handsets jumped 182% from September 2007 to October 2008 (see graph below).  Check out our Social Networking Quickstart blog to learn how leading interactive agency, Definition 6, can help maximize all of your social media efforts.