In Defense of Banners: Part 2

In my previous post, I outlined a few key observations that were made by the panel on which I recently participated. In our discussion, we also spent some time musing on the future possibilities.

The IAB recently announced new digital display ad units (they diligently avoid calling them “banners”). The Rising Stars Display Ad Units are more than simply a bunch of new sizes; they represent a new paradigm in display ads that allow brands to create a complex brand experience for the consumer without requiring them to live the page they are viewing. While the six new formats differ from each other in ways that make them more appropriate for use by certain brands, messaging, or publications, they all provide a larger canvas and much greater opportunity for multimedia and interactive executions.

Are they awesome? Well, yeah. These new formats open up a world of creative possibilities. The depth of content and experience they provide makes me salivate. Some of the implementations I see are really brilliant.

Will they succeed? Dunno. They will clearly be more expensive from a media buy and production perspective. We already established in my previous post that “banners” suffer from the problem of getting clients to invest enough in their production. And how will the consumers respond? If, and this is a big if, we can fill these new units with great content, they may actually give users a reason to enjoy ads again. Wouldn’t it be great if these “rising stars” got the star treatment currently bestowed on Super Bowl ads? It could happen. But it might not. It will take brands with an understanding that this is a fantastic new form of paid media and agencies that are courageous enough to push for their (proper) use.

It’s all about sharing.

People share everything… videos, articles, photos… why not ads? Actually, they already do via Pinterest and YouTube, but imagine if users could share banners right from the page they live on? There’s precedent (sort of).

 

The brilliant Axion Banner Concerts campaign gave users the ability to embed the ads on fan’s pages… something that added over 43,000 impressions to the nearly 7 million impressions gotten through paid media.  Now imagine if anyone could have shared that content from anywhere they saw it… that’s real amplification.

Of course, there are all kinds of issues to work out with this model, but it does open up a lot of interesting possibilities. What if sharing the ad actually drove people back to the hosting page, thereby raising that pages views. Now the publishers win as well and we have the beginnings of an entirely new brand/publisher partnership model. And if we approach banners in the same we approach other sharable media, we will clearly pay more attention to the creative and content.

Or do we chuck the whole idea?

Is the basic idea of digital display media broken? Maybe banners underperform because as a format they are fundamentally flawed, unable to work as traditional display media and too expensive to produce as fully interactive media. If that’s the case (and I’m not convinced it is), what do we do about it. Tim suggested we do nothing and just let them die. The other panelists took exception with that as it essentially dooms the publishers, and none of us wanted to strip the content from the internet. But what we all did agree with was that just because we have been doing something one way, there is no reason to continue to do it that way. Industries have been devastated by choosing to ignore or fight against the fast changes that happen in the digital landscape. So maybe banners will continue to change, but the idea of digital display advertising will (and should) continue to be an integral part to the web experience.

Coming up in Part 3: What to do today to improve your banners.

 

0 Comments

In Defense of Banners: Part 1

 

I was recently in LA to attend Digiday Agency: Retooling for the Future. In addition to hanging out at the swanky London Hotel, I spoke on panel titled “The Banner is Dead, Long Live the Banner”. Moderated by Sean X, Founder, SXC Marketing, it was lively discussion featuring myself, Oliver Duncan, Creative Director, Digitaria, Tim Leake, Global Partnership Director, Hyper Island, and Jaime Robinson, Creative Director, Pereira & O’Dell. Between the five of us, we completely solved the problems of underperforming banners.

You’re welcome.

Okay, I made that bit up. But we did manage to make some good observations, followed by some prescient ideas and wrapped it all up with a few tidy recommendations. In case you weren’t able to attend, or watch on the web, the following is a brief overview of the discussion from my viewpoint (let the other guys write their own blogs).

Observations

The banner is not dead, but it is neglected.

Banners are the red-headed stepchildren of the media world, often treated as an afterthought (“recycle my commercial into a banner”) or worse, simply regarded as a low cost alternative to other marketing options.  Because banner media is relatively inexpensive, the traditional “media to production” spend ratio does not really work. Instead of lowering the production budget because the media spend is lower (compared to television for example), take advantage of that media savings and put more money into creative and production. As brands shift their media spend to more and more digital units, encourage them to get the most out of their money.

“Click Through” is not the only (or even often the best) measurement of success.

Early on, the digital marketing industry offered the Holy Grail… easily trackable advertisements. Gone were the days of not knowing if someone was watching your commercial or reading your print ad… with banners you will know every time your ad resonates with the consumer by measure click-through. The problem… it doesn’t really work that way. Yes, you know if a user clicks through or interacts with your ad, but even if they don’t, that does not mean your ad hasn’t made an impression (at least as much of an impression as other non-direct response display media). By hanging our hats on that metric, we set ourselves up for failure. Poor click through means poor performance means lower value means lower investment means worse content means lower click through… and so on and so on.

Banners are not print… or television.

As a panel, I don’t think we agreed on whether banners are closer to print or video (well, I didn’t agree). But we did agree that while you can treat them like either of those, they will be most successful when you play to their strengths… reach, interactivity, focus, and context (from a content and viewer perspective). Whether you start from the simple static version and build up, or conceive of a full viewing/interactive experience then pare it down for all executions, it’s most important that you consider the characteristics of banners and how to use them to your advantage.

Coming up in Part 2: Future Musings.

0 Comments

6 Things: Time's a wastin'

“6 Things” is a list of things I've come across that I find interesting, inspiring, adventurous, or just plain cool. I’ll be publishing these fairly regularly, so keep an eye out.

It's been a little while since my last "6 Things" post. It's not that I haven't had lots of cool stuff ooze through the interweb onto my screen, it's just that I wanted to get my
CAT/Clio posts out. And besides, absence makes the heart grow fonder... or is that absinthe?

This list features 6 awesome time-sucking activities I've come across recently. They aren't all new, but if you haven't had the pleasure of using these to fill up your copious free time, then you are in for a treat. Actually, the real question is, "are these a waste of time?" If you are engaged and entertained, is that not a worthwhile activity? Who's to say, but if you get caught at work spending your time on these... you don't know me.

Most of these are tied to brands. Do they do anything for them? Much of marketing is building awareness, so in that sense, many of these are successful (but not all). Will they lead to better business? That's hard to say, but they probably aren't hurting it.

1. Who doesn't want a paper head?
Converse has posted an application on their blog that allows you to make a paper mask of yourself.  Here's mine.

It took some time, but it wasn't difficult. You can print on 8 1/2 by 11 paper, but only if you are making a mask for your cat (it's very small). 11x17 will yield a nearly life-size mask (that's what I used). If you have access to a large format printer, a giant paper head would be awesome.

Does it do anything for Converse? Well, they are really a lifestyle brand, so I say yes. Their blog is all about be cool, hip, and funky... and this fits right in.




2. Rube Goldberg meets Jeopardy
To promote their Chrome browser, Google created a hybrid video/trivia game.

 


It uses a cool YouTube feature that lets you play multiple movies in a sequence and interleaves little trivia games between them. The object is to get through the course as quickly as possible.

It's fun, uses Google services (search and YouTube), and it gets the message out that chrome is fast (over and over, in fact). Will it make you download chrome? It might. They provide a handy download link right on the page.


3. Drink a fake beer, win a real prize.

To promote Strongbow beer, they poured a virtual pint and invited everyone to take a sip.

Every time you refresh your browser, a sip is registered. If you are lucky, your sip will reveal a prize. Better hurry, there are only about 400,000 sips and under 50 prizes left.

Does it make you want to try Strongbow? Not really, although if you are one of the lucky ones, you might win some. And it does raise awareness, but there's not a lot of information (or any, really). In fact, given the tiny "drinkaware.co.uk" link in the bottom left corner, I'm not sure it's even available in the states.
 
4. Do a little dance.

You, too, can be a video DJ, creating a seizure inducing video montage that you can send to all your friends.

Actually, this is pretty fun. You can choose beats and remix clips, and record your masterpiece for viewing and sharing. In the end, you are probably the only one who will be impressed with your mad cutting skills, but that's enough, isn't it?

This is meant to promote fashion photography and it does a good job at that. I felt compelled to click around just to see what the site was all about.


5. Cast you and your friends in a film trailer.

"Lost in Val Sinestra" is a horror film directed and starring you and your friends. Well, at least that's what the trailer says. If you have a Facebook account, create your own



This is not the first Facebook connected "film" I've seen, but I think the integration in this one is awesome. The production value is great and they did an impressive job using the photos and names throughout.
 
It's actually a stunt to promote television services for Swisscom. But the only mention of that is a short cryptic message after the credits. There's no link. I only know about the connection because I read some blogs after mucking about looking for who was responsible. There's not even any mention of this on the Swisscom site. Experience: A+. Marketing: F-.

6. Foul mouthed cartoons are fun.

Sure Pixar is great, but have you thought that if Buzz Lightyear would just drop a few more F-bombs it would be high-larious. Well, now is your chance to script a 3D movie your way.

These are not new, but they are still fun to make and watch. Between the too-cute characters and the almost creepy vocalizations, it's hard not to love them. You can create free movies using a limited character set. "Premium" characters cost money (which I suppose is how they stay in business). But even if you only play around and never actually "publish" a movie, it can be hours of fun.

(warning: Most of these movies are rated M for mature... although clearly the people making them are not.)
2 Comments

Deep Thoughts From CLIO and CAT, Part Three: Let's Get Physical

This is the final post of a series on my insights from two conferences I attended: The Clio Awards Conference and Creativity and Technology (CAT). If you haven't done so already, please read the first and second, or you'll completely lose the plot.

There's been a lot of talk about what will be the next big thing in the digital world: augmented reality, location-based services, geo-tagging, etc. All of these things were mentioned at the conferences with varying degrees of excitement. But what became clear is that these are all expressions of what is really going to be the big news over the next couple of years... merging the digital and the physical world.

I know a few people (a very few) who can legitimately claim not to have a digital life. They aren't part of any social network, they barely use email or text, and they would actually rather stand in a line to hand a teller a piece of paper than bank online (crazy, right?). Conversely, I know a some people who seem to only have a digital life. They do everything online, and their social activity is confined to Facebook, chat rooms, and MMORPGs. But most of us live comfortably in the middle, navigating on and off line between our digital and physical lives.


So it should come as no surprise that any technology or creative that breaks the boundaries between the digital and physical worlds is making a big splash. More mobile devices, GPS ubiquity, faster web access, and advances in graphics processing and display technology are all helping to push this wave.

Whether it is something as simple as being able to geo-tag your photos or as cool as having your message chalked on the Tour de France route,moving messages and experiences beyond the digital is the hottest way to engage people. It moves the experience beyond the bits and bytes of the digital world and gives your messaging something tangible to which people can relate. Interestingly, most information in the digital sphere has a much greater longevity than it's physical counterparts and yet people put greater value on the physical.  I believe this is because no matter how plugged in we are, we still live in the world and physical things seem more "real" to us and thus have greater value.


The exciting thing is that there are increasing opportunities to leverage the advantage of digital with the appeal of physical. Advances in mobile AR (e.g. Juniao and Layar), interactive projection maps, "controller-free" systems, or real-time effects... things that used to be seen only in sci-fi movies... are becoming possible. Decades ago, the promise was of virtual worlds we could escape into, but bringing the wonders of the digital realm into the everyday world is proving to be much more interesting.

 

0 Comments

Deep Thoughts From CLIO and CAT, Part Two: Artists vs. Geeks

This is the second of a series on my insights from two conferences I recently attended: The Clio Awards Conference and Creativity and Technology (CAT). As I mentioned in my first post, there was a lot of crossover between them. One thing in common was Farris Yakob, Chief Innovation Officer at MDC. He was closely tied to another thing they had in common: the discussion of technology and creativity.

I didn't know who Faris was prior to the CLIO conference, but after seeing him present on several different topics through both conferences, I realized that we were nearly identical....

  

 (I know.... it's like a mirror, right?)

...in our thinking when it comes to creative and tech. Okay, maybe not identical, but definitely adjacent. Or perhaps I just think he's really smart and I'm projecting. Whatever.

We've all heard this at some point, "Don't let technology drive your creative". And on some level I agree. You shouldn't use technology simply because you can, or because it's the hot new thing, or because your client says they "need AR right now!" even though they don't really know what AR stands for. Creative ideas need to be appropriate to the brand and their goals.

But, I think in many cases, it's easy to ignore technology in the name of creative. After all, creativity is the essence of free unfettered thinking, skipping gleefully through a field of ideas, plucking them up and making a bouquet of awesomeness. Technology is the evil lord forcing everyone to wear drab gray lab coats and march single file while they endlessly push buttons over and over again.
  

But innovation is a key component to creative thinking. Faris made a great point that innovation is hard because we tend to let habits take over. Innovative ideas need to be inspired by new thoughts and technology is a great way to break patterns. Hey, I'm inspired by the tech that will let blind people drive and not just because I see additional opportunities for napping. If you can get a car to recognize and interpret its surroundings, think what that means for the growth of real-time environmental recognition and all the marketing possibilities. It moves gesture recognition to a whole new level and do you know what that means? Well, neither do I, but it's got me thinking in a million directions... it's creative crack! And what about the holy grail of interfaces... controlling things with your mind! Okay... that one is seriously far away from really being useful, but I hope you see my point.

There are advances in tech every day, and though I clearly have a nerd streak, it's unlikely that I'll be exposed to all of the smaller, albeit more useful things happening in hardware and software. It's just as likely that technologists who eat and breath this stuff may not be able to look at it from outside to see what creative uses might be born of the technology. And that's what creative people do: interpret information and gain inspiration by bending, molding, and synthesizing the world around them into something new and interesting.  

Don't avoid technology because it makes you uncomfortable. You may never really understand the how of a thing, but you can grasp the what and why. I know firsthand the frustration of not really understanding how something works and feeling a bit put off because of it. But just because something is neo maxi zoom dweebie (anybody?), doesn't mean that it can't lead to a fantastic new creative direction. Look past the bits and bytes, the nuts and bolts, and see the possibilities. Or perhaps it's just that we keep hearing, "it doesn't work that way".  But it could. Or it might. So, tech guys, give a little. Indulge our whimsical and sometimes ridiculous thoughts. Let tech inspire the "what if?".

If you are part of a creative team, listen to your technologists, even if you only understand every fifth word and keep nodding off while they go on and on about Zeno's Paradox (are we there yet?) and divide by zero issues (why isn't that just zero?).  Embrace your inner geek. And technologists, join the fun and give those of us skipping through the idea fields the tools to twist your logic into a fragrant bouquet of awesomeness.
0 Comments

Deep Thoughts from CLIO and CAT

I attended two conferences recently: The Clio Awards Conference and Creativity and Technology (CAT). Intermixed with the mediocre food, self-congratulatory speeches, and months old "trends" were some pearls of, if not wisdom, at least things that make you go hmmm.... (I was wondering when I'd be able to work in an Arsenio Hall/C+C Music Factory reference). I'm going to summarize some of the discussion I found interesting or useful. There was significant cross-over between the two conferences (both in presentations and presenters) so I'm going to mash them together and serve them up with my own blend of seasonings. I will try to give credit to the appropriate presenter, but if I drop the ball, feel free to call me out in the comments. I also believe in brevity in blogs, so I will spread this over a few posts.             



On Leadership:


The first session at the Clio conference was one that seemed perhaps to be the least relevant, but ended up being the most interesting. What is leadership and what makes a good leader, specifically in a creative company? The presenter was Doug Guthrie from the Berlin School of Creative Leadership.

The examples of great leaders we often site are those people who are charismatic, have taken charge of a situation, have orchestrated a "big moment", or have displayed a specific strength as an individual that allowed a situation to be overcome or a goal to reached for the betterment of a group. While these types of people can be successful leaders, those are not necessarily the characteristics that make a good leader within a company. Here are some key points discussed:

  • Your position is not important, how you act in your position is.
  • Everyday activity is more important than a "big moment". You must lead with every action not just once in a while.
  • Managers think about their departments. Leaders think about the broad organization, independent of individual or departmental needs.
  • Good leaders lead through empowering others.
  • True leaders embrace complexity inherent in the structure of an organization  and human dynamics. They don't try to oversimplify the situation.
  • Don't confuse aspiration with vision. Vision shows the path to success and is essential in a leader.
  • Create harmony among component parts by thinking about complexity, articulating a strategy, and then doing the actual work of creating the structure to let it happen.
  • Inspire and facilitate other employees to succeed.
  • Be introspective. Know yourself.
  • Embrace failure. Innovation involves risk so evaluate on effort and intent and not always on success.
  • Admit to being wrong.

One of the ideas that came across throughout the entire discussion (at least to my ears) is that a good leader pushes his organization ahead rather than pulling them. He is thinks of the organization over the individual, to the point where a good leader will eventually render themselves obsolete (at least in the context of specific goals to be met).

In this sense, Steve Jobs is not a good leader. He is a great innovator, a creative and business genius, and an tremendous influence on the world... but not a great leader. I don't say this to slam Mr. Jobs, but he was brought up in the session as a good example of someone who would normally be pointed to as a great leader, and yet falls short within the tenets listed here. He inarguably has changed the face of consumer technology and his influence in Apple and beyond will be felt long after he retires, but, by all evidence, is a leader in the traditional "pinnacle" paradigm, rather than the idea of  "leader as foundation" ideas discussed here. In truth, many people we would list as strong leaders would have a hard time standing up to this categorization. This is simply because those people that draw our attention are often characterized by actions and personalities that are not specifically important within this framework,  and those that fit this description tend to be less noticeable as an individual even while the success of their efforts are obvious within the industry.  

And with that... let's go to our studio audience.

(Tune in next time for more from CLIO and CAT... and me of course.)
0 Comments

6 Things: Doing It In Public


  “6 Things” is a list of things I've come across that I find interesting, inspiring, adventurous, or just plain cool. I’ll be publishing these fairly regularly, so keep an eye out.


In this installment of “6 Things” I explore the joys of doing it in public. There's nothing I like better than some PDA. I'm talking about Public Displays of Art, of course. In my last blog, ("What the F...antastic!"), I made pithy and insightful remarks on the power of using unexpected experiences to engage the consumer. The following items are primarily art for art's sake, but it's not hard to draw conclusions to how similar installations can be used to grab the public's attention. It only takes three little words to demonstrate success, "Made you look!"

 

Antony Gormley: Event Horizon

Madison Square Park in New York City has a great program of public art. The exhibits rotate throughout the year, often with several happening simultaneously. The latest, "Event Horizon", is particularly impressive because it extends beyond the park. These figures (31 total) are placed on rooftops as far as 10 blocks away. They are all visible in and around the park, and each faces the square. Once you notice one, you begin to pick out the others. I admit to spending some time walking around trying to find them all. They have actually caused some controversy, but I think most would agree that it's an engaging and delightful exhibit.



IMPROV EVERYWHERE

Performance artists. Pranksters. Marketing geniuses? Somewhere between flashmob and sketch comedy, "Improv Everywhere" has staged some great events. As with any performance, some things hit and some miss, but they are all interesting if for no other reason than to see the public reactions. People love the unexpected. And even those not lucky enough to experience something live can get into the act through the videos posted on the web. A couple of my favorites are "Grocery Store Musical", "Frozen Grand Central", and "Where's Rob", but I encourage you to look at all their "missions". You may see some similarities to marketing stunts staged by various companies. "Improv Everywhere" has shown that people love to get involved and feel "part of the show"... and isn't the heart of marketing?
 

 

Street Art (Literally)

Julian Beever is one of several artists who create amazing pieces that are both public and transitory. If you have ever been fortunate enough to stumble upon this type of art, you know it can actually take your breath. It is so unexpected to find a something like this while walking down an otherwise unremarkable street that you can't help but stop and take some time to study it. Clearly, some brands have caught on to the idea.
 

 

Blowing Art Up

Mixed media artist, Joshua Allen Harris, creates whimsical installations that transform from a pile of what looks like trash into animated "living" creatures with the lifespan of a passing train. Brilliant.
 



Now you see it, now you don't.

This next piece is something I sort of stumbled upon on the web. I was drawn to it mostly because of its simplicity and the possibilities. I can see using this type of installation in an out-of-home marketing campaign to great effect. I'm writing the brief now :)

 

Graffiti? Art? Commentary?

And finally, I happened across this gem just the other night. While walking home, I spotted this painted on the sidewalk on Fifth Avenue north of 22nd street. This is a prime viewing area where tourists stop to take photos of the Empire State Building. Some may think this is simply a commentary on the traffic flow (and it may be), but I suspect it is the work of one the New York's many graffiti artists. True graffiti artists create works that are thought provoking, visually inspirational, or technically challenging. Some have gone on to become well known artists, others have maintained anonymity even in their fame, but most are simply inspired by the work. While it may be vandalism in the truest sense of the word, arguments that this type of art enriches society cannot be ignored. I'm not always sure which side of the fence I come down on. Perhaps I'll write my opinion on a wall on the way home. By the way, as a marketing idea, this has the appeal of authenticity, but it carries all kinds of potential problems, so go cautiously.

0 Comments

What the F…antastic!

I live near the Flatiron Building in Manhattan. I was walking to work a few days ago and I happened to look up to see a man standing precariously on the edge of a building. “What the F….?!?!?” I watched for a few moments and realized that it was a statue. “Fantastic!” I thought, and snapped a photo.



The next day I was looking for him again, and I realized that he was not alone. There are figures placed on the tops of buildings all around Madison Square Park… 31 to be exact. It’s the newest installation in the on-going art series “Mad. Sq. Art”. These rotating public installations continually surprise and delight me. They make me pause in my usual manic city travel and investigate. I want to see what I might be overlooking, I want to learn more either on site or through the web, and I share the experience with everyone.

   
 

One of the great things about the “real” world is the never ending stream of discovery you experience simply walking around. When enter a store, even for a specific item, you will be hard pressed to ignore all the other things vying for your attention (that’s called merchandising).  Sometimes, in the digital world, we become so focused on the main message, we forget that this chance discovery can be an effective way to engage your audience. It appeals to our basic human nature. 

Clearly there are going to be many times when you will need to put your message or information out in a straightforward simple way. But if you are creating consumer touch points, don’t underestimate the ability for a little surprise and indirect messaging to engage your audience. People are naturally curious, and anytime you can pique that curiosity, you’ve got a hook. So think about adding some hidden interaction to your website or banner ads. Perhaps create some surprising visuals to surround your message, something that seems completely unrelated but will get your viewers interested and lead them to spend more time with your brand. This tactic may not always be a direct contributor to sales, but it will strengthen the connection to your brand. The longer you can keep the user engaged, the more opportunities you have to embed your brand or message into their thoughts.

It’s easy to see the power of “wow”: getting attention through some massive tactic, but often the ones that are the most engaging, rely on the power of “what?” Like the art in Madison Square Park, it is the little gems you seek out that create the strongest impressions. You don’t necessarily have to use a big rock to make a big splash.  Just think about what you can do to delight your audience. What small thing can you add to your website that will make them want to explore further or stay longer? It could be as simple as excellent copywriting adding depth to otherwise ordinary menu items. Or perhaps it’s a navigation paradigm that leads users to information in a unique and fun way. These little flourishes should not distract your user from their path, but instead should add a little extra something to their experience.

Curiosity may have killed the cat, but its king of engagement. Surprise me. Delight me. Engage me.

 

1 Comments

6 Things: Beyond the Play Button

  “6 Things” is a list of things I have recently come across that I find interesting, inspiring, adventurous, or just plain cool. I’ll be publishing these fairly regularly, so keep an eye out.


In this installment of “6 Things” I explore the use of video beyond passive viewing. Video is a powerful way to engage your viewers, and these examples take it to the next level by integrating video into the user experience and getting the viewer into a more active role either through interaction or a more immersive experience.

1: The European Wrangler site uses video as an integral part of the interface for its Bluebell collection. It shows the collection using a series of vignettes that allow the user to control the action.

2: These guys project video on buildings to create an immersive experience that goes beyond the screen. They create amazing visuals that are made to wrap the surfaces of buildings. The result is a cross between a drive-in movie and an acid trip.

3: For Phillips Cinema Display, they created a single moment in time that the viewer can explore. Check out the “behind the scenes” moments embedded in the time line. The whole experience draws the user in and engages you on a deeper level.

4: The things that happen outside the perceptible range of human sight are stunning, creepy, and amazing. Discovery explores this world on their show Time Warp. To give viewers the opportunity to really get up close and personal with the show, they a series of clips the user can run every which way to explore all the nuances of that action.

 

5: Here’s a simple but effective way to move YouTube from a passive to an active medium. Showtime used YouTube’s API to create a Dexter game. The created a series of videos challenging the user to find Dexter before time runs out. Do so, and you are sent to the next, more challenging level.

 

6: Interactive Projection Systems have been around for awhile, but the technology has eveloped to a level where you can do really interesting things. Brands are using these installations to attract attention and engage passers-by. Artists are using them to create interactive works that involve the viewer in the art. Museums are using them to bring fun to their exhibits.

 

 

 

1 Comments

The Secrets of Online Video: REVEALED!

I've decided to break with the tradition of mystical subterfuge that we creative types like to use to keep our methods secret.  I’m going to come clean about the three easy steps to create successful online video marketing. I know this will likely get me scratched off the list at all the best industry events, but I can no longer hold my tongue in good conscience.

Step1: come up with an engaging concept.
Step2: produce a well-made, compelling video.
Step 3: post the engaging and compelling video.

Yea, I know… not much of a secret. The truth is people seem to view online videos as some sort of crazy alternative marketing.  It’s as if there is some secret ingredient that gets sprinkled over the computer while posting that makes it different than something you would see on television. The truth is that it is not the content that is different, but rather how it is consumed. Television is a fairly passive medium and people are more likely to watch something simply because it is in front of them. This is changing thanks to the DVR culture, but it is still largely true. Viewing a video online, however, is a much more deliberate act. People have to want to watch it. And, hopefully, they will pass it on to others so they can watch it. For this to happen it needs to really be engaging. Clearly the intent of all brand marketing is to engage the consumer, but online video needs to be or you won’t have an audience.

This fact makes it all the more absurd that many people believe that successful online videos can be created by anyone with a webcam. Certainly, there have been many such “successful” videos (witness the most viewed Youtube video ever), but this is the exception not the rule, and is rarely true when it comes to brand marketing.  I’m not saying that you need to have a million dollar budget, or hire the top Hollywood director, but you do have to approach it with clear creative intent, even if the end result is unscripted, or “low tech”. The principles that hold true for any successful film or video still apply: good narrative (whether plot or visual) and solid construction. Brands would never air some poorly produced piece with half-baked creative on television, yet they all too often treat their online video offerings as amateur hour.

Your video has to connect with your audience on some level, through humor, compassion, awe, outrage, etc. It has to offer the viewer some intrinsic value that will create an attachment and drive them to become a brand advocate. Once again, this is not a new marketing concept. What is new, is the tremendous advantage online video offers in this endeavor. At its core, a viral video is a social media tool. People love to share things with their friends and online video gives them the tools to go beyond the water cooler chat (did you see that spot on TV last night with the blue thing… hilarious!) to actually presenting your video to a person that trusts them. This is why an online viewing number that is a fraction of the viewers of a spot during a primetime show represents a much bigger win for the brand: the online viewers are active participants. Do it right and those participants become advocates.

There are specific factors that do distinguish online video from a televised spot: no length requirements, resolution and audio playback quality, trafficking to specific market, ease of deployment, etc. But do not let those differences cloud the fact that at it still needs to be approached with the same level of detail and planning as any on-air piece. Just because it is simple and inexpensive to get your video on the web, don’t treat like a second class marketing strategy. It has massive potential to influence your customers.

0 Comments

6 THINGS

 “6 Things” is a list of things I have recently come across that I find interesting, inspiring, adventurous, or just plain cool. I’ll be publishing these fairly regularly, so keep an eye out.
Me speaking at recent Augmented Reality Panel
          Me speaking at Augmented Reality Event
I recently participated in a panel discussion on “augmented reality” at the Samsung center in NYC (more on that here). So today’s list begins with several things being done (or dreamed) in A/R.

1.  Esquire Augmented Reality Issue
           A/R Esquire Cover
One of my fellow panelists was the Art Director from Esquire magazine and he showcased the December A/R issue of Esquire. If you haven’t seen it, check out the demo. And if you can get your hands on a copy of the magazine, try it out yourself. As with most executions of A/R, it’s still got a way to go, but you can see the potential of bringing a new experience and added value to a publication or product.

2.  AR Art for the LAYAR
          ART LAYAR App
Many of you may be familiar with the LAYAR mobile application for Android and iPhones. It’s an A/R platform that lets developers “easily” create specific A/R executions for mobile devises. It uses the GPS, accelerometer, and camera to place objects and info in the environment around you. One of the those executions is “ART AR” that allows you to experience virtual art that has been placed at a specific location. If you are lucky enough to be near one of these locations, you simple view your surroundings on your phone’s display and voila… art all around you. I think this Mondrian sculpture has been placed at various locations, one of them being around the corner from where I live. Watching this video doesn’t really convey the experience. It’s pretty cool to see a virtual structure all around you. Again, it suffers from current technology limitations, but the possibilities are exciting.

3.  “SixthSense
          Experimental A/R interface
Here we get a glimpse into where A/R might lead. Clearly, the goal is to make this as a passive an experience as possible. This research team has assembled some off the shelf hardware and written some new software that allows you to integrate digital information into your everyday experience. It’s rough, and not entirely developed, but even at this stage it is pretty impressive.

4.   “Augmented (hyper) Reality
          The future of A/R?
This is a futuristic look at A/R. What will it be like when we really can overlay our world with a virtual world? One of the things all marketers struggle with is how to get branding in front of a consumer in a way that will not make them feel as if they are having something thrust upon them. One of the topics discussed at the panel was that if a consumer feels they are getting value (information, entertainment, etc) then they will accept a certain amount of invasive marketing. Would you be open the kind of branding seen in this video if it allowed the kind of interaction it promises?

5.  Banshee Beat
         Going for a drive via streetview
Stepping away from A/R, here’s clever music video that was made by using Google Map’s Streetview. It traces the artists drive to work via the freeways of LA. Simple, engaging, fun.

6.  Upular
          all mixed UP
And finally, here’s a new offering from video remix artist, Pogo. He creates new works of music and video by using sounds and images contained in movies. Unlike many remix artists, he only uses sounds from the film. I found this one to be particularly successful because it can stand on its own as a great song. (As an aside, I first became aware of Pogo when his video was used to demonstrate www.yooouuutuuube.com, a fun use of the Google API that has since been co-opted for on on-air HBO promo campaign… the web leads again.)
2 Comments

Be Creative

 “The key question isn't "What fosters creativity?" But it is why in God's name isn't everyone creative?” –Abraham Maslow

The idea of creativity is held in high esteem by a great many people. When you see a fantastic work of art, or see a new piece of technology that blows your mind, you can’t help but feel appreciative of the creativity that went into making it. You may also feel envy. “Why can’t I be that creative? My world is too structured to be able to do those sorts of things.”

In my position at our creative advertising agency, it's my job to "be creative", but the truth is that anyone can, and everyone should, be creative. In many ways, I believe people are more creative than they give themselves credit for. It is easy to appreciate grand gestures of creativity: the Gugenheim Museum in Bilbao, the XBOX Natal project, Avatar. But you must realize that those large expressions are merely the accumulation of small frequent expressions of creativity. The people behind them are disposed to looking beyond the boundaries of the everyday. By opening yourself up to the idea that each choice you make can be infused with the unexpected, you will begin to see your life and your business enriched with the individuality of creativity.

So what does it mean to “be creative”? You may not have a gift for the arts, but that in no way hampers your ability to be creative. Simply doing something or seeing the world in a new way is the very essence of creativity. Break free of what you know and get outside of your comfort zone. In its purest form, creativity is anarchy. Of course that type of creativity is only useful in an abstract sense, wielded as a hammer to break through a wall of convention. Truly inspired creativity brings about brilliant new ideas within the constructs of necessary guidelines. For example, I can strap an accordion to a rodeo bull and record the “music” as it tries to throw its rider, but likely that will only result in a painful accumulation of noise. It certainly would qualify as a creative act, but that creativity would be wasted in the final product. It’s important to break out of our familiar way of thinking and acting, but do so while still respecting the natural boundaries of human perception.  Creativity is a delicate balance between spontaneity and limitations. Often “new” ideas will be criticized as derivative. That may be true, but that in does not diminish the achievement. No matter how “out of the box” you get, it is still related to the box in some way. Anything that ignores all conventions is only interesting in the abstract. A relationship to the world we live in and the conditions our lives and businesses thrive in is a necessity for success.

Not everyone can throw away convention and embrace the unknown, nor should they. Clearly, some level of control and stability is necessary in business and in life. But being comfortable with the unexpected will allow you to make more creative choices, and, perhaps more importantly, accept and encourage creative choices in those with whom you work. Start small: re-arrange your office, take a new route home, or run a meeting differently. These things have little risk, but will force you to see things in a new way. It may take you longer to get home, but you may see or experience something new that spawns new ideas or growth in your life. Each small act will make you more open to new ideas and change. Many consultants will tell you that a repeatable process is necessary to create an environment of measurable success, and that is certainly true, but innovation is equally important to business. Repeatable process is the antithesis of innovation. Even the most successful business will ultimately stagnate if it does not embrace change. Indeed you must go beyond simply rolling with the changes of industry and be an initiator of change to truly rise above the rest.

Whether you are a designer or an accountant, a CEO or a secretary, make an active effort to infuse creativity into your life. Train yourself to be open to the new and unexpected, whether it be a new, but accurate use of your brand or an off the wall execution for a social media strategy.  It will make you at least a little uncomfortable and anxious (it should or you are not doing it right), but even the smallest of gestures will also enrich you, both professionally and personally. Where should you start? I don’t know… be creative.

0 Comments

The World of Entertainment is Changing

In the last few years, there's been a lot of talk about moving beyond the 30 second commercial. This is more than just a commentary on format. It is really speaking to the way people consume media and the best way to leverage that consumption to get your brand’s message out. Web and mobile are providing a greater percentage of viewer’s video content, and that trend is increasing. But even though they are viewing their content on a different screen, they are still looking for an entertaining and engaging video experience.

The most successful commercial campaigns have always been the ones that entertain, whether humorous, touching, or visually stimulating. As the viewer’s lives become more media saturated, their desire to be entertained becomes more acute. This is why an old concept has resurrected, albeit in an updated form. Branded entertainment was the norm in the early days of television and it’s time has come again. Rather than trying to make commercials entertaining enough to capture consumers’ attention, why not create entertaining programming that promotes your brand. Branded entertainment, when done correctly, is a very effective way to get your brand noticed. Not only will you be putting your brand in front of your customers, you will actually enlist them in spreading the word. The challenge is to create something consumers will associate with your brand in a positive way that will not feel like merely an extended commercial.

For less than what it might cost to create a traditional commercial campaign and buy the media time, you can have a short film or series produced, put it on the web, and get millions of eyes on it. A series has an advantage over a single spot in that it can grab viewers and become a destination, allowing secondary branding opportunities. As with any advertising, there are many failed attempts at this. In order to be successful, you can't throw up just any old thing and hope it sticks. On the web, content is king, and consumers are becoming increasingly discriminating about what they will watch and pass to others. They may have switched screens, but they are looking for the same level of content they are used to seeing on television. There is a lot of competition for people’s attention but right now well produced and entertaining content is hard to come by. Now is the time to take advantage of the void. Produce a great show and users will find you. The most common mistake is thinking that something for web use does not need the attention you might give to something that will be shown on TV. Because the cost of getting something up on the web is cheap (relative to traditional media) many old-guard agencies tend to not put enough money into production. They fall back on old patterns that tie budget to the cost of the media. It is important to put the proper resources into creating your property.

And even though I have spoken mostly about web and mobile as fast growing platforms, that doesn’t mean it is time to abandon the television. Some of the lessons we are learning in the digital realm can be applied to traditional TV. More and more shows are using embedded sponsorship. And the numbers of channels available in specific markets make the prospect of producing a branded show an economic reality. The world of entertainment is changing quickly, with new options and possibilities opening up every day.

1 Comments