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DEFINING INSIGHTS

6 Posts Read the Most in 2010

Monday, December 13, 2010 by Chris Thornton

It’s that time of year again. A time for reflection and a time for predictions. On the outside chance you did something this year besides monitor your RSS feed from Defining Insights, we thought this would be a good time to reflect on the top posts of the last 12 months.

For those of you that don’t know, Definition 6 has a very open corporate blogging policy. All of our employees are welcome (and encouraged) to contribute to the blog. With a team that spans many different areas of expertise, we find this is a great approach to keeping our customers and other friends up to date on the latest trends in digital marketing and emerging technology.

It’s also an opportunity for us to share successful approaches to unified marketing, helping you develop and leverage strategies that deepen relationships and improve marketing ROI. Without further adieu, here are the 6 most-read posts of 2010:

#1 “Nike ‘Write the Future’ Ad Breaks Viral Video Record” by Jon Accarrino

It should come as no surprise that the leader of Definition 6’s social media operations published the most-read post of 2010. Before joining Definition 6, Jon launched many of NBC’s first social media initiatives, including the Twitter accounts of many of the Today Show stars you know and love.

Leading up to this year’s World Cup action, Jon had the foresight to write a quick review of Nike’s ‘Write the Future’ ad. As fans took breaks from vuvuzela tooting to search the Web, many stumbled across Jon’s post.

You can read the original post (and watch the video again) here.

#2 “Best Practices for Facebook Pages” by Ashley Reed

Definition 6’s social media team must know a thing or two about producing and sharing content on the Web, because its Atlanta-based social media manager Asheley Reed wrote the second most-read post of 2010, “Best Practices for Facebook Pages.”  Ashley’s post was jam-packed with practical information top brands can use to get more out of their Facebook marketing efforts. If your organization has a Facebook Page (or is thinking about launching one), you may want to check out Ashley’s post here. Of course, you might also find value in here “Why People Like Brands on Facebook” post as well.

#3 “How You Like Me Now?” by Matt Timpson

Matt Timpson gives us a great argument for why companies should open blogging to more employees. Matt doesn’t work in marketing, he’s not a client manager or on the sales team, he works in the engineering department.  But he contributed one of the most-read blog posts of 2010, an in-depth analysis of Kia’s 2010 Super Bowl ad (you know, the one with the Sock-Monkey, Squeak-Monster and the Robot?). With an unassuming title “How You Like Me Now?” (a nod to the music used in the spot), his post climbed the charts. If you are familiar with the commercial, you might find his analysis interesting. It’s hard to believe Super Bowl spots are right around the corner.

#4 “Babes... And Some Other Basic Truths About Re-Connecting With Audiences Online” by Al Leach

Al Leach leads the national strategic communications practice for Definition 6. Needless to say, he has a way with words. While the content of Al’s post is written from the point of view of a veteran communications professional, the lighthearted headline and lead demonstrates a point about capturing attention in a short attention span world. Al’s post presents 4 self-proclaimed “truths” about communicating with audiences today - a great read for any communicator. Read Al’s post here.

#5 “The Gap Logo Fiasco” by Chris Wojda

Work for an iconic brand? Want to generate a lot of buzz this year? Have an intern redesign your logo and swap it out on your website - the blogosphere will go wild and you’ll be top of mind for a couple of weeks (at least). While that’s not exactly how it played out, some suspect Gap’s re-branding efforts from this past summer were a publicity stunt. With ‘serious’ re-brands, you would typically see signs at stores change. In this case, it was really just the logo on Gap’s website. Regardless of what the strategy really was, Gap made a lot of noise with its logo ‘fiasco’ this past summer. One of Definition 6’s leading brand strategists, Chris Wojda, couldn’t resist chiming in with his ‘two cents’ on the whole mess. Read his take on Gap’s logo swap here.

#6 “Unified Marketing: A New Model for a New Era” by Michael Kogon

One of the most significant events for the agency this past year was our own re-branding effort. As most of you know, Definition 6 is now a Unified Marketing Agency. Definition 6 CEO introduced positioning and why we feel so strongly about this model in all that we do. The fact that this post rounded out the top 6 posts of 2010 shows that not only did the message resonate with you, but also that we continue to see coincidences with the number “6” in everything that we do. To get the full scoop on what our Unified Marketing Agency positioning is all about, read Michael’s post here.

Chris Thornton is Chief Marketing Officer of Definition 6 and was recently named “CMO of the Year” by the Technology Association of Georgia’s (TAG) Technology Marketing Association. Chris also serves on the board of the Atlanta Interactive Marketing Association (AiMA). When he’s not blogging, you can find Chris tweeting at @CMORocks.

A Lesson on SEO from 1995

Friday, October 22, 2010 by Paul Hernacki

I woke up this morning to a pretty interesting e-mail that was sent to me by way of my Google profile from someone named David Anderson:Beer

I am making a blog for an online writing class I'm taking through UF, and for a module on search techniques I needed to find a non-mainstream website about my topic (sports bars).  I found your old site, the East Lansing Bar Review, and I loved it so I've written my post for this assignment about it.  I've only made five posts so far, but here is a link anyway: http://sportsbarjunkie.blogspot.com/

This is really crazy in so many ways. The site he is referring to is something I created back around 1995. I was attending Michigan State University and worked part-time in the MSU Network Center to make some extra cash. My official title there was Mainframe Consultant and mostly I helped professors and students to use things like Gopher, Banyan VINES, FTP, configure dial-up PPP access, and learn how to use our Unix-based ELM e-mail client. This was a time when most corporations hadn’t even heard of the web, it had fledgling use by Universities, it was being referred to as a fad, and I had just helped to get Michigan State’s own first web sites up.

I wanted to play around more with this new-fangled world wide web so using a vi editor in Unix, working in HTML 1.0 and armed with a copy of the predominant browser of the time NCSA Mosaic, I decided to create a site that offered a personal review of all the local bars and pubs in the East Lansing, Michigan area. I had a lot of fun creating the site. I had even more fun doing the critical research required to provide the reviews. But it really was bare bones ugly, used hand coded tables, some basic formatting tags, and the most advanced thing it included (which was hot at the time) was an image map that used a monstrosity I created with a copy of Photoshop 1.0.

But so it was born: the East Lansing Bar Review. For a couple of years I kept updating it and occasionally I got really interesting feedback or comments. It even got me a few free beers from local bar owners. When I left MSU my younger brother Mike took over the site and moved it (all 4 or 5 HTML files and all 5-6 images) from my student web account to his. He kept it updated for a couple of more years before he graduated. A couple of years later we got tired of being contacted about it from people asking for updates so Mike posted a note on the site explaining this and since then it’s gathered electronic dust but apparently it’s still there.

15 years from when I created the site, I’m now the CTO of Definition 6 where we create massive high-end brand experiences that include transactional sites with extensive back-end systems integration, hundreds of thousands of pages of content in enterprise-class Content Management Systems, on-line video experiences, mobile web sites, mobile applications and more in addition to spending a ton of time doing Search Engine Optimization, Search Engine Marketing, On-line Display Media, and Analytics.

In an effort for this blog post to have a point and not just be nostalgic rambling or reflection on how far we’ve come in terms of the web and on-line advancements, what really stands out to me is considering how high this site shows up in results for major search engines. If you search for East Lansing Bars it still comes up as one of the top several results on Google. And if you search as David describes he did in his blog post it’s number one. Keep in mind the site was originally written and posted before Google even existed and at a time when Yahoo! had just come onto the scene as a start-up. The very concept of organic search engine optimization didn’t even really exist let alone was it the means of livelihood for the legions of people that practice its art today. I’m sure there are some things to be said for how today’s algorithms treat a site with such a long tenure favorably as well as the tenure of links to that site. And I’m all but certain that the same site published today would not be treated so favorably. But it is probably worth noting that a site hosted at relatively bad URL by today’s SEO standards with no meta-data, no thought to Information Architecture, and bad file naming practices still shows up high for certain not uncommon searches when the content was meaningfully written and relevant to the subject matter of interest. I’ll leave the rest of the analysis to the real SEO experts out there (and my apologies to our Creative Department for even publishing a link to this relic of a site on our blog).

Thanks, David, for the trip down memory lane and for giving me some interesting things to think about this morning.

Google Offers Instant Gratification with Google Instant

Thursday, September 9, 2010 by Jeremy Porter
Google Instant is a new search enhancement from Google that loads new search results with each keystroke you type – it performs queries in real-time. Google is now pretty much predicting what you are searching for before you finish typing your query. Of course, this confirms what we've all known for years, Google IS actually smarter than you.



According to Google, the primary benefits of Google Instant include:

•    Faster searches – Google Instant predicts what you are looking for before you finish typing (Google states this can save a user 2-5 seconds per search)

•    Smarter predictions – Google knows the words people use to search for different things – as you start typing, Google produces a list of search terms (usually including the one you were about to type)

•    Instant Results – you no longer have to hit return to get your search results – your search results load as you’re typing.

Those are some pretty meaninful benefits. For me, I"m most excited about the fact that Google has unveiled some pretty significant innovation around what it does best: search. 15 new technologies contribute to Google Instant and with this launch, it's pretty clear Google plans to maintain its market dominance as the world's most used search engine.

But Wait, Do I Need to Change My SEO Strategy?

The most common question people will want to know about Google Instant is what impact these changes will have on search engine optimization (SEO) strategy. The short answer: none. According to Google, Google Instant doesn’t change page rankings at all, so your current rankings will be intact.

Realistically, SEO strategies will need to change as a result of Google Instant. For starters, marketers should pay attention to what alternative terms appear in Google’s suggestions list under the new Google Instant model.

Google's suggestions can sway users to select a term other than the one they intended to search. Depending on the terms your site is indexed for, and the volume of searches for the particular term each month, websites could notice a decrease (or increase) in traffic as a result of the suggestions.

Search engine marketers would be wise to optimize their sites for suggested terms that may compete with terms they already enjoy prominent ranking.

Closing Thoughts

Google Instant is a significant change in the way Google works. I like the change and feel it’s a great enhancement to the user experience. I also like anything that saves me time in my workday (even if it’s only five seconds at a time).

By improving the user experience and delivering more instant gratification for users, I wouldn’t be surprised to see Google’s market share tick up a bit. As usage increases and user experience improves as a result of Google Instant, organic and paid search strategies may need to evolve to adapt to changes. For now, marketers should hold tight, but earmark some more budget for search enhancements in 2011.

What do you think? Do you like Google Instant? Does it improve your search experience?


BONUS: Want more on Google Instant? Watch Marissa Mayer, Google’s VP of Search, discuss these changes in her interview with TechCrunch:


Trendwatch: The Social Graph

Tuesday, May 18, 2010 by Jeremy Porter
What’s the biggest buzzword around social networking right now? If you guessed location-based services, it would be hard to argue with you. If we ask you again in six months, chances are good you’ll answer the social graph.

The social graph questions keep coming up in client and prospect meetings. What is the social graph? What do we need to know about the social graph? How can we use the social graph to deepen relationships with customers? So on and so forth...

While I can’t answer every question you have about the social graph, I can help to start framing the conversation for executives struggling to gain a deeper understanding of the impact social graphs will have on their business.

For starters, the social graph is just a fancy way of describing relationships or connections with people, places and things. It’s a map of your social connections and preferences – a visual data model if you will, with hubs and nodes. For you, your social graph could be the Connections you have on LinkedIn, the places you’ve checked in on FourSquare, or the brands you’ve ‘liked’ on Facebook.

For illustrative purposes, there a few dozen lacrosse fans who are my Friends on Facebook. How many of them are from upstate New York? Syracuse fans? Of those, how many also listened to a lot of grunge in college, now live in Atlanta and work in marketing for an integrated interactive agency?

Granted, there’s probably not another one of me – at least not that specific, but you can see the potential. You’ve never been able to slice and dice data with this level of precision before. It’s this unprecedented level of targeting that gets innovative marketers excited, while privacy advocates reach for their pitchforks and torches.

Of course, my example above only illustrates relationships between connections and doesn’t get into activity, preference or myriad other social graphs that can be linked to one another. For example, who likes the same things or has been the same places as me? Who’s reading this article at the same time you are? These are questions you will be able to answer as social graphs get more sophisticated.

Where Did The Social Graph Come From?

Social graph has been popularized by Facebook, the world’s largest social network and the company most likely to serve as the epicenter for social graphs. While Facebook has plans to be the only social graph, recent announcements like its “Open Graph” suggest the company is happy remaining the epicenter of all social activity online. Plus, it’s unrealistic that Facebook could sustain a monopoly over the social graph – we all want to use other stuff.

With offerings like “Open Graph”, any electronic asset online can be linked to an individual’s social graph. In the months to come, look for this to include every place you go, everything you do, and everything you buy.

While Facebook has a lot of influence, there are no rules to the social graph. Any piece of social data can be woven into your graph to provide a more accurate picture of the interdependencies between your relationships and preferences. Privacy concerns aside (a future post perhaps), this stuff is truly amazing.

In the first wave of the Web, we were excited to discover new websites via links to other sites or search results. Early social networks encouraged us to link to one another, which dramatically accelerated our discovery of mutual relationships and made networking (the human kind) much faster – and in many ways enjoyable. Now everything is getting out there.

What’s All This Mean for Business?


For starters, you’ll start to have a crystal clear view into who your potential and current customers are. In the short-term, this will provide you with tremendous targeting advantages over your competition. For the 1st time ever, you’ll be able to customize incentives for all the 32 year old homemaker motor cross fans that have purchased a tofu burger from you in the past year.

Keep in mind, the more accurate you can target customers, the more accurate customers can target you. It is yet to be determined how consumers will react to the knowledge that they are your best customer. How much longer will it be before Foursquare mayors start demanding more incentives for the role they play in your viral marketing? What happens when Blippy users start demanding special incentives for all the purchases they’ve made?
These are good problems to have. Smarter brands and smarter consumers always forces us to innovate and push the needle farther. And who doesn’t love a good challenge?

Bottom line? The social graph takes a lot of the fun out of the guessing game of life – learning about people and things over time. Only time will tell whether or not instant gratification is a good thing or not. As marketers, it’s hard not to get excited about the potential to target with the greatest accuracy, reliability and ease ever. Bring it on.

At the same time, let’s tread forward lightly. We don’t want to create such huge concerns over privacy that regulation and oversight come in to drain the life out of the creative process.

What do you think? Are social graphs a good thing or a bad thing? Do you want people to know what kind of ice cream you like or what kind of car you drive? How much sharing is too much?


Innovation and Cost Drivers

Wednesday, October 14, 2009 by Jasdeep Jaitla
Intuition can guide you to the place of innovation, and analysis guides you to the method of innovation.

Driving down costs is the goal of every business in every industry. Identifying and nailing down Cost Drivers in a Interactive Media Agency is one of the most challenging aspects of Innovation due to the service model and diversity of projects. The more diverse the services and the more capabilities an organization has, the harder the cost drivers are to innovate. This is the challenge.

Create Measurability

In order to analyze data, you need to collect data. The first step is to establish a normalized set of information, and discover commonalities that you measure over time. It's difficult in service business models to identify measurable practices since commonality between projects may not exist. In contrast, it is much easier to find measurable actvities within consistent services. For example, in the realm of public service such as law enforcement, response times can be measured which can lead to innovation in terms of communication technologies, route mapping, and routine patrolling route generation to optimize the response times and measure improvements. In the same light, commonality and metrics need to be put in place so that you can innovate. Without this baseline set of metrics, most improvements are subjective and can be hit and miss.

Measurability and Interactive Marketing

Interactive marketing strategies and improved search engine optimization follow the same metaphorical principle. Because optimization is always a moving target, you have to establish a control on your marketing practices and only change a few independent variables at a time, such as keyword density, or keyword targeting in ads, in order to see their effect. In the case of organic search results, the effect of changes may take weeks or even months before they actually show results. To top it off, search algorithms and prioritization change "without notice." To discover these changes requires a scientific mindset for the search engine optimization consultants.

The cost drivers in Search Engine Marketing involve keyword market prices. Camping a commonly used keyword for PPC can cost you a fortune. Using longtail strategies and finding ways to effectively identify your product, service or company is the innovation point, and only good analysis and keyword research will get you there. Consistency is the rule of the game to establish and maintain hold of brand loyalty, market share, market segment, and also online in terms of keyword ownership, and search engine rankings.

Internet Application Development

With Internet Services, the identification of cost drivers needs to be built into the process by abstracting out parts of the process that show commonality and measurability. This should be the starting gate through which your innovation charges. Like online marketing, application development is a moving target. New technologies explode onto the marketplace on a regular basis, tempting you to change how you do business. Again by using a scientific approach, by controlling your process and making sure you change a few things at a time, you can drive changes from the right point of view rather than hype, and effectively make improvements on your cost drivers.

Visualizing Innovation

Hispanics are Brand Loyal. Are they choosing your brand?

Thursday, August 13, 2009 by Lance King

If I haven't convinced you yet that you should spend some marketing time and money by focusing on the Hispanic population, let me try again.  Media Post has several great articles on the subject.  Here is another one by Diana A. Terry-Azíos called "Brand Loyal, Yet Unbranded".

As a general rule, Hispanics are more brand loyal than other groups.  They are less risky with their purchases and stick to brands that have provided good quality products.  However, when many of them move to the U.S., they are likely not going to find their familiar brands here.  So they have to start shopping and they have tons of choices to choose from in the U.S.

Another issue is that they are not as compelled to buy "Made in USA" as other U.S. citizens nor will they be compelled to buy products endorsed by people they don't know.  If Hispanics don't know who Michael Jordan is, then he isn't going to help Hanes sell more underwear to them.  And Brett Favre isn't going to help sell more Wrangler jeans to them.

Here are some key points to marketing to the U.S. Hispanic population.

- You have to prove that your product is of good (or the best) quality.  Hispanics will often spend a little more if they are getting the best quality.
- Start a marketing campaign that will speak directly to Hispanics, perhaps with Hispanic stars, but definitely with Spanish content (and not just English content translated directly to Spanish).  Your marketing campaign needs to address quality, convenience and emotion.  But also keep in mind that the growing young Hispanic consumer considers himself/herself as Latino AND American.
- Use multiple touch points to stay in contact with Hispanic consumers. For example, studies have shown that Hispanics are more likely to respond to text messages than other groups.

For more Key points, see the article I am referencing.

Oh, and by the way, here are some interesting facts about the growing Hispanic population.

45.5 million -- The estimated Hispanic population of the United States as of July 1, 2007, making people of Hispanic origin the nation’s largest ethnic or race minority. Hispanics constituted 15% of the nation’s total population. In addition, there are approximately 3.9 million residents of Puerto Rico.

About 1 of every two people added to the nation’s population between July 1, 2006, and July 1, 2007, was Hispanic. There were 1.4 million Hispanics added to the population during the period.

3.3% increase in the Hispanic population between July 1, 2006, and July 1, 2007, making Hispanics the fastest-growing minority group.


Want more?  Here are some interesting facts.

So what are you waiting for?  The growing Hispanic population is waiting for you to give them a good reason to buy your products and to tell their friends just how good you are.  As word spreads through their community, your profits should start growing at a faster and faster pace.

We can help you.  We are an Atlanta interactive advertising agency.
 
Definition 6 is an interactive media agency that creates marketing initiatives that engage people.  We capture and analyze relevant metrics from web analytics, email marketing, online media, and social media campaigns to continue to test and refine marketing plans.  We’d like to help you meet the challenge of addressing the new expectations of consumers.


E-Commerce for Hispanics: Right and Wrong

Wednesday, August 12, 2009 by Lance King
I read an article on MediaPost that showed how 2 major retailers, The Home Depot and Best Buy, targeted the U.S. Hispanic community.  One company failed while the other is gaining more sales.  What is interesting to me is that it appears that they both took the same approach, got back the same unexpected results, and then went in two different directions.

Both companies created a "U.S. Spanish" website.  Their target was U.S. Spanish speaking consumers.  What they discovered was that they were getting a lot of non-U.S. Spanish speaking visitors to their websites.  These visitors wanted to buy online just like U.S. consumers.  In many cases, the non-U.S. consumers were either visiting relatives or friends in the U.S. or were Mexicans crossing the border to shop.  The prices in the U.S. were cheaper than in their country and so they wanted to get their items in the U.S. and then bring them back home.  So what is the problem with that?

For Home Depot, the problem is that they did not take the foreign credit cards on the U.S. Spanish site.  Best Buy on the other hand embraced the additional and unexpected consumers and did allow the foreign credit cards.  Best Buy is finding that, even though they don't ship overseas, people will order online and ship to friends or family where they will pick up the items later.  They also have found that U.S. Hispanics are using the website to print out information before they go to the stores to purchase the items.  In many cases it is easier for them to understand the information in Spanish.

One of the more interesting sides to this story is that The Home Depot has stores in Mexico, they have a Mexican website (in Spanish, of course), they have an English Canadian website and they have a French Canadian website.  So they are marketing to everone across North America except the the growing number of Spanish speaking Hispanics in the U.S. and those Spanish speaking visitors who wish to purchase in the U.S.

Not knowing the full details of the costs involved, it would be interesting to see the cost for Home Depot to maintain the U.S. Spanish site and the revenue the site could bring in (if they allowed foreign credit cards) and the revenue brought in by those in the U.S. who used the site to gain more information about products they wanted.  It seems to me that 4 months of running the U.S. Spanish site is not enough time to determine its impact and that if Best Buy can make it work for them, The Home Depot should be able to make it work, too.  Besides, if a French Canadian site can work for Canada, why can't a Spanish U.S. site work here?  I wonder if Home Depot is looking for a way to recreate the U.S. Spanish site in a way that will embrace those consumers that liked having the site available.

Are you looking to build a website to market your products or services to the fast growing U.S. Hispanic community?  Definition 6 is an Atlanta interactive marketing agency that can help you.  Besides doing website development and web application development, we can manage your Search Engine Optimization, your Search Engine Marketing and your email marketing campaigns while providing web analytics that ties everything together.  As we gather more and more valuable information about your consumers, we can tweak all methods of marketing to maximize your dollars.  Contact us and let's get a plan in place for you.

Top 10 Free Sales Force Applications for Your Business

Thursday, August 6, 2009 by Matt Epstein
Recently I visited the doctor for a single respiratory CT scan in which AFTER insurance I ended up paying close to $1,500. Upon seeing the exorbitant bill I headed straight to the nearest Mc Donald in an attempt to convince myself that ordering from the “Dollar Menu” could be a long term strategy to help me subsidize the 10 costly X-Rays (I think it’d have been cheaper for them to simply open my chest and take a look rather than spend 30 seconds photographing my lungs).

During the car ride home, in which I ate all of my fries before reaching the front doorstep, something dawned on me. As I attempted in vain to wipe the french-fry grease from my hands I came to the realization that when you combine something that’s good AND cheap it can make anyone’s day better.  Granted my cholesterol/MSG high only lasted for but a moment, I decided in the spirit of giving I’d share the same free and good satisfaction with those of you in the blogosphere.

As every aspect of business slowly moves into the clouds, businesses have been turning to website integration platforms such as SalesForce.com. Many businesses are unaware of the Sales Force app exchange, and those who are often times don’t realize there are a plethora (I’ve been dying to use that word) of extremely useful and FREE applications that help to make Sales Force a complete online marketing and sales tool.

So on behalf of myself and Definition 6, an interactive media agency in Atlanta, I present you with the top 10 FREE Sales Force applications that every business can benefit from. In no particular order;
  1. SalesView:
Of all the free Apps on the exchange list, Sales View may be perhaps the most valuable for your sales team. This App which was built specifically for Sales Force allows your sales team to instantly tap into a plethora (that’s twice now if I use the word one more time I own it) of sales resources such as Hoover's, D&B, Reuters, Jigsaw, NetProspex, LinkedIn, Twitter and Facebook to get all they’d ever need to know about a potential client. 
 

Losing hours of time inputting contacts from e-mails and web-leads? With Contact Capture simply highlight the contacts information in an e-mail or on a website and Contact Capture automatically inputs the necessary contact information in Sales Force.

3. Google Web Analytics: 

Currently using google analytics to analyze your website? This free App allows you to track web page visits, browser capability, average visit time, and much more right from your dashboard. This is the perfect tool for any SalesForce user who also does work with their businesses search engine optimization and websight design.
 
I think every sales person and executive has been frustrated at one point or another in their sales force experience by running into the issue of duplicate leads. End the frustration with this nifty App that scans your entire SalesForce database and removes duplicate leads.
 
This free Skype application provides seamless Skype integration into Salesforce application.
 
6. SalesForce for iPhone:

Personally, I’ve never been cool enough to own an I-Phone, but for those of you that are this is a great App that allows you to instantly pull up SalesForce.com and log in to your account on your iPhone. Currently the I-Phone is the only smart phone with free SalesForce access (Blackberry charges). This one will most likely be a big hit in interactive agencies.

7.Form Factory Quotes & Invoices

A great application software development, I’ll use the Apps own description “FormFactory generates business forms including quotes, proposals, invoices, and packing slips. Documents can be delivered as live web forms, PDF or HTML files, and Microsoft Word. Create professional quality forms for free without leaving salesforce!”
 
8.Auto Complete Lookup: 

Granted this App will not triple your revenue, however it will make it much easier for your employees to instantly find the information they are looking for. This quick script creates a Google-type search interface in which typing a few letters into the search box provides you with options of the closest matches.
 
9. E-Mail Auto Complete

This nifty light-weight App provides you with access to all your contacts directly from the Salesforce Email page. Provides you with similar functionality to that of the auto complete search.
 
10. Mass Transfer Contacts:

If only someone had written this top 10 list before me I would have not had to spend 8 hours moving one of my sales reps contacts to another sales reps contact after the previous one left.  This app allows you to instantly shift all contact ownership from one sales person to another, a great tool for anyone using sales force for email marketing.

The Top 7 Free Ways To Boost Your Organic Page Rank

Tuesday, July 28, 2009 by Matt Epstein
Business owners often times find themselves at odds with the popular proverb “the best things in life are free.” Fortunately even in business this enchanting life lesson can at times prove to be true, and it just so happens that some of the best ways to boost your organic page rank really are free. Below I’ve compiled a small list of ideas, tools, networks, and websites that every business should be utilizing whether it’s an owner of a small business undertaking these strategies personally or a major CEO using his resources to have an interactive marketing agency with more experience and manpower tackle the tasks outlined below. (If you outsource this work I  would suggest using Definition 6  - an Atlanta Internet Marketing company - of which I of course recommend without bias)

The top 7 free ways to boost your organic page ranking;

1)    Link Building:


Links are to rank as to what Sunny is to Cher. Of all the ways in which marketers try to lure search engine spiders to their page, link building is perhaps the most used as well as one of the most effective in search engine optimization. In laymen terms, you want to have links on your site that link to other sites and vice versa that have relevant, useful information and resources for your visitors. If you link to irrelevant or random content, the search engines will shun you. The more relevant the content, the more likely search engines are to recommend your site to others.  It’s important not to abuse this strategy as over-linking will become more harmful than helpful.  You can build your link network by simply requesting your partners link to you, registering on link directories (you can add yourself to almost every link directory in one single swoop at http://www.addurl.nu/), or by consistently interacting with other websites on forums and blogs in the hopes that they link to you naturally.

2)    Online Press Releases: 

If you’ve launched a new site, redesign, application, service, or online utility it’s important to get the word out through the virtual newswire. Telling news outlets relevant information about your technology or business developments is a great way to get instant linkbacks and even social bookmarks for your article. It’s important to once again not to abuse this strategy, as sending out irrelevant press releases every day will get you banned.

If you’d like a one-stop-shop for getting your releases to the major players I’d recommend using www.prweb.com and www.prleap.com .

Here’s a great example of how Definition 6 used PR to increase its organic search rank and traffic; http://news.prnewswire.com/DisplayReleaseContent.aspx?ACCT=104&STORY=/www/story/07-27-2009/0005066618&EDATE=

3)    Squidoo Lenses

Think of Squidoo Lenses as free micro sites that allow you to create debates and forums for topics specific to your industry or company. They are quick and easy to set up and allow you to link back to your website along with each corresponding lens you create.  If you post thought provoking, controversial, or useful lenses the odds are very good you’ll not only see a big boost in ranking but a significant boost in traffic. I personally come across dozens of Squidoo lenses every day by way of Google search and end up at the lens creators’ website. 

www.squidoo.com 

4)    Social Media

Unfortunately I would do this topic a great injustice by pretending I could summarize each social media outlet and the use/benefit of each. Instead, I will simply say that if you’re not currently on the social media landscape your competitors are one step ahead. Statistics show time and time again a direct correlation between businesses social media activity and their websites rise in page rank and traffic.  Definition 6 alone has received numerous business leads this month from its Twitter & Facebook social media marketing. Unfortunately many marketers have shyed away from these mediums mainly due to their lack of understanding, but I would highly recommend if you’re unwilling to dedicate a respectable portion of your budget to social media marketing that you attempt to read up on your own and establish your presence on the following social media sites which have been proven to significantly boost page rank;

•    www.facebook.com
•    www.myspace.com
•    www.twitter.com
•    www.flickr.com
•    www.technorati.com

Here’s a good example of how Definition 6 has leveraged Twitter; http://twitter.com/definition6

5)    Social Bookmarking/Voting Websites 

Social bookmarking sites are quickly becoming one of the most powerful ways to drive traffic to your site. Many businesses abandon the use of bookmarks because they themselves fail to keep their social content (blogs, facebook, twitter, etc) updated. Moreover, many marketers fail to provide useful, relevant, engaging content for their viewers. Major businesses such as Dell & Apple have made millions of dollars just by leveraging social bookmarking sites. By providing users with contents, breaking news, or useful tools and resources one of your website landing pages can spread as virally as a yawning kitten video on youtube. Here are a list of the most important social bookmarking sites;

•    www.stumbleupon.com
•    www.reddit.com
•    www.digg.com
•    www.delicious.com

6)    Forum Signatures

It’s not enough to simply have a space in the interactive market; you need to interact with it as well. Another free (and at times laborious) link building/traffic boosting strategy is forum & blog posting. By engaging with consumers and peers on industry forums as well as blogs you accomplish a multitude of goals: you show you’re engaged in your field, you are accessible, you are knowledgeable, and most importantly you can end your posts with your website link thereby building your rank, credibility, and traffic.

7)    Blogs


Lastly, and perhaps the fastest of these growing trends, creating a blog. Just like the strategies before this, it’s important to note that creating a blog for the sake of creating a blog does nothing for your website or your brand; in fact it may negatively impact it. If you plan on creating a blog, which you should, be sure to actively post but more importantly post relevant useful information. It’s better to hold off posting for a few weeks to wait for an exciting topic or item than to boring and unhelpful articles every other day. Blogs are a great way to tie in social bookmarking, social media, and link building.



Social Media for Banks

Friday, May 15, 2009 by Michael Kogon
As an Interactive Ad Agency executive I get questions all the time from various people about eMail Marketing, Search Engine Optimization, Website Design, Social Media Marketing, and Online Advertising. Often times it is from a frustrated marketing manager who says something like: "My boss doesn't get digital marketing and it is frustrating", so one of the things I try to do is help map digital marketing back to a deep seated belief in the executive mind.

Let's take banking and social media marketing, this conversation came up at Mashable Atlanta, "how can I convince my banking boss that social media is something we should use?"  I asked the marketing manager if her boss believed that banking was based on relationships? And of course, the answer was "yes", then I asked if he was one of those bankers that thought it was important to be a member of the right country club, right business club and school alumni network; And of course, the answer was "yes". Well, then it is very clear to me that the banker was the perfect candidate for social media marketing, because social marketing is about "RELATIONSHIPS" and the banker clearly believes that you need to have a relationship with your customer and prospects. So I pointed out that we should talk to the boss about joinning the best new club in town, "the social media networks" - be it Facebook, LinkedIn, or Affluence, it was the new club where RELATIONSHIPS were made and strengthened.

We will see how the conversation ultimately goes with her boss, but I wanted to share that the technique to selling Interactive Marketing to management is to start where they are and move from there to the digital world. Check out our thoughts at twitter.com/Defintion6 or my personal tweats at twitter.com/mkogon.

Social Media Marketing

Thursday, April 30, 2009 by Michael Kogon

Social Media Strategy is one of the most interesting things we do here at Definition 6, Atlanta Interactive Agency.  The rise of Web 2.0 Applications as commonplace within our daily lives has made Socail Media mainstream.  Sometimes we are asked how can we use social medai to improve search engine optimization and other times we are asked how can make social media fit into an integrated online marketing plan.  But it is a daily topic of conversation and I've found a really good report from destinationCRM.com that talks about a 5 year forecast for social media. The key points from the author, Jessica Tsai citing Jeremiah Owyang, are:

The report breaks down the past, present, and future state of the social Web into five overlapping eras:

1. The era of social relationships: Beginning in the mid-1990s, people signed up for online profiles and connected with their friends to share information.
2. The era of social functionality: As it exists today, social networking is more than just a platform for "friending," but one that can support a broader array of what Owyang calls "social interactive applications." However, identities are essentially disconnected silos within individual sites.
3. The era of social colonization: By late 2009, technologies such as OpenID and Facebook Connect will begin to break down the barriers of social networks and allow individuals to integrate their social connections as part of their online experience, blurring the lines between networks and traditional sites.
4. The era of social context: In 2010, sites will begin to recognize personal identities and social relationships to deliver customized online experiences. Social networks will become the "base of operation for everyone's online experiences."
5. The era of social commerce: In approximately two years, social networks will be more powerful than corporate Web sites and CRM systems, as individual identities and relationships are built on this platform. Brands will serve community interests and grow based on community advocacy as users continue to drive innovation in this direction.

So if we are doing a good job of being Interactive Marketing Strategists to help prepare our clients for the "era of social context" and upgrading our customer's sites to incorporate OpenID and Facebook Connect today. This will help them meet their customers where they are and with what they are doing online today.  I'll talk more about being ready for your customer in some future posts.

All Things Social

Monday, February 16, 2009 by Michael Kogon

Definition 6 Business Development Exec, Ken Brantley, points out what search engine marketers should know about sorting through social media strategy fads and laying the groundwork for leveraging media and advertisting in the interactive space...

Jennifer Winners, Chief Operating Officer and Social Media Specialist of DISC, Inc., sums it up well in a recent article on VisibilityMagazine.com.  She explains that, up until the era of Social Media,” the internet was largely impersonal, random, and largely intimidating.   It was difficult to know which businesses were legitimate, which sources of information were accurate, and generally who could be trusted.”

There were some key points that I took from the article:
1. Social Media offers tools for people to behave online much as they do offline
2. It’s important to understand which social media tools are the best fit for communicating with your customers
3. Social Media is a loose term for all things “social” on the internet for example: blogs, wikis, video sharing, podcasts, social networking sites, picture sharing, social bookmarking. Social refers to the ability to interact, and Media refers to the tools.
4. Behave with your customers online as you would offline

At Definition 6 we certainly understand that in today’s world, marketing and technology strategies are interconnected.  We leverage expertise in all interactive areas including social media marketing and strategy.  Contact us today or check out some of our additional blog posts on social media to find out how we can help implement and manage your next digital business solution.

Socail Media in Real Time

Saturday, February 7, 2009 by Michael Kogon

As the CEO of a traditional Atlanta Interactive Agency I find the evolution of Socail Media Marketing to be a great emerging domain for our consultants and our customers. I am attending Socon 09' and will be bloging a few times today.
The breadth of this conference is pretty wide and it appears taht the use of eMail Marketing, Web Site Design, Search Engine Optimzation have evolved as teh buidling blocks of a digtial stragey but the newest engagment tool has truly become the social network. That community of on-line usersFrom www.getentrepreneurial.com who connect to share, colloboarte, publish, listen, learn and grow, all digitally and all the time. This makes the job of a marketer harder than ever because the messages crafted to describe why to use our customers products or services is now being absorbed and maniupulated by the end users and then enforced by feedback from others. Like an echo chamber the expereince, good - bad - or avearge is amplified, repeated, and heard hundreds or thousdands of times over.

It should be an interesting day, I imagine a few new thoughts will emerge and couple of old ones will die and mostly more details will emerge as the conversation continues.

Local Search

Friday, October 24, 2008 by Michael Kogon

James MacAvoy, a Definition 6 Project Coordinator, conveyed his thoughts on an article about search engine marketing he recently read on ClickZ...

As opposed to just bidding on and optimizing for keyword pharases that get the largest number of searches, local companies can bid on highly specific phrases.  This is not only cheaper when it comes to PPC bids but also allows for a higher conversion rate because users who search with these more specialized terms will help find content the user is seeking.

James brought up three key points from the article:

1. Most companies go for keyword phrases that get the largest number of hits, however this can be expensive and have a great amount of competition.
2. Long-tail terms do not get as many searches but since the searches are so specialized their conversion rate is generally higher.
3. Its all about keyword research.  Think of specific terms your customer will be looking for, then specific locations and specific products or services you offer.

James's closing point to the group was that with overall industry declines in traffic it is now important to research alternatives to keep the traffic rising.  Since budget has been a constant concern and many common keyword phrases are taken by portal sites, this may be a cost effective way to integrate keyword phrases that get a better return on investment. The full article about web search engine optimization can be viewed at: http://www.clickz.com/showPage.html?page=3630757

SEO Myths

Wednesday, October 8, 2008 by Michael Kogon

When it comes to a search engine optimization strategy, many of our clients are either puzzled by the ever changing algorithms or mislead by the differences between paid and organic search.  Undoubtedly, there is a great deal of misinformation out there when it comes to search engine optimization marketing.

Lance King, a Definition 6 Technical Project Manager, researched the topic and came across an article written by Michael Estrin who addresses some of the most common misperceptions about search engine optimization marketing.  A common thread that Lance sees when talking to his clients about search engine marketing is that they think that if it’s not paid search, that it’s free.  Depending on the website and the campaign objectives, you will want to budget properly for an SEO program.  Just as important, you need a seasoned SEO consultant on hand who not only understands the strategy behind internet search engine marketing but who also knows how to benchmark and measure your SEO successes.  To read the article in its entirety, go to:
http://www.imediaconnection.com/content/19803.asp

 
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